Emergency Medical Services
Leadership and Management Resources

Managing a service comprised of volunteer recruits can be challenging. Clear and capable leaders who maintain high professional standards can create recruitment and retention–friendly cultures on their squads. Setting up an accountable board to which your squad reports regularly can also keep planning on track. By making small changes, such as establishing a line of succession, your organization can continue to make a difference for your community.

• Resource Documents and Reports for Development of State EMS Plan from Virginia Office of Emergency Medical Services